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We’ve gathered answers to the questions patients ask most often, so you can move forward with confidence.
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Frequently Asked Questions

Do you offer telemedicine in Florida?

Yes, qualifying patients may be eligible for convenient virtual care throughout Florida.

No, True North Health & Wellness is a cash pay clinic offering concierge services without the restrictions of insurance companies.
Membership is an all-inclusive single price which includes all visits, labs, medication and supplies
Yes, your subscription will be automatically renewed according to your pay period.
Yes! Members receive discounts on add on services.

Yes! Members receive discounts on add on services.

No, refunds can not be requested for services rendered but you can cancel at any time with proper notification.
We serve patients in Miami, Coral Gables, Miami Beach, Miramar, Pembroke Pines, Fort Lauderdale, Boca Raton, and throughout Florida.
You can book online or contact True North Health & Wellness directly at 954-799-5827 for next available appointments.https://www.optimantra.com/optimus/patient/patientaccess/modalities?pid=eC9WMmwvNTBDbS8rakdIZ255SXZuUT09&lid=WlZwbTJ2VzZlaEwwR2lXQjkrQlJuQT09

At True North Health & Wellness, we provide concierge, personalized care focused on optimizing your health—not just managing symptoms. Through advanced lab analysis, hormone optimization, and medical weight loss, we create tailored plans designed to improve energy, performance, and overall well-being. With direct access to your provider and a commitment to individualized care, we guide you on a clear path to your optimal health.

For patients who value access, personalized care, longer visits, and responsive communication, concierge care can be highly valuable.
A cash pay concierge Hormone-focused clinics may spend more time evaluating symptoms, advanced labs, optimization goals, and ongoing monitoring. As well as provide more direct access communication with your provider.

Patients often choose it for convenience, communication, individualized treatment, and a higher-touch experience.

Yes. True North Health & Wellness offers direct messaging or faster communication options for established patients.
Yes, Personalized care is preferred because hormone needs, symptoms, and goals differ from person to person.
Yes, True North Health & Wellness offers thyroid-focused evaluations for patients in Miami and throughout Florida.
What is hormone optimization?
Hormone optimization is a personalized medical approach focused on identifying hormonal imbalances that may affect energy, mood, body composition, libido, sleep, and performance, then creating a treatment plan to restore balance.
Common symptoms may include fatigue, weight gain, low libido, poor sleep, brain fog, mood changes, low motivation, and reduced recovery. Lab testing and clinical evaluation help determine the cause.
Yes, True North Health & Wellness provides hormone optimization services for patients in Dade, Broward and throughout Florida.
No, we treat all men and women regardless of age based on symptoms and clinical evaluation.
The short answer, yes. Once you are deficient, you will never naturally achieve optimize levels. You may stop treatment if you decide to, but levels would drop down to deficient Range, and you would lose all benefits of having optimized hormones
What is TRT?
TRT stands for Testosterone Replacement Therapy, a medical treatment used for men with clinically low testosterone levels and related symptoms.
Symptoms may include fatigue, low libido, decreased strength, increased body fat, mood changes, poor recovery, and reduced motivation.
Symptoms plus lab testing can help determine whether TRT may be appropriate. A consultation is the best first step.
Some men notice early improvements in energy, mood, and libido within weeks, while body composition and strength changes may take longer.
Short answer, yes! When medically appropriate and properly monitored, TRT can be an effective treatment option. Regular follow-up and labs are important.
Yes, True North Health & Wellness offers personalized TRT for qualified men in Miami and across Florida.
Symptoms matter along with lab values. “Normal” ranges can be broad, and some men may still need a deeper evaluation of free testosterone, SHBG, thyroid, sleep, stress, and lifestyle factors. We believe in optimizing your hormones and not just looking at “Normal” results
TRT candidacy is based on symptoms, lab testing, medical history, goals, and risks. A professional evaluation is the best first step.
Qualified patients can seek TRT through licensed medical providers. It is always wise to seek a provider that will do a complete assessment and offer a personalized plan. True North Health and Wellness offers hormone optimization in Miami and throughout Florida.
TRT may support lean mass, energy, and training capacity when low testosterone is present, which can indirectly help body composition when combined with nutrition and exercise.
For men with low testosterone, TRT may improve libido, sexual function, confidence, and overall vitality.
When medically appropriate and properly monitored, TRT can be a safe long-term therapy for many patients. Regular labs and follow-up are important.
Common labs may include total testosterone, free testosterone, SHBG, CBC, CMP, PSA, lipids, thyroid markers, and others based on history.
Some men may continue experiencing fatigue, low libido, reduced muscle mass, mood changes, and quality-of-life decline. Prolonged deficient levels can lead to metabolic disfunction which can lead to chronic diseases such as diabetes and cardiovascular disease.
TRT use can cause a decrease sperm count but does not necessarily cause infertility. Majority of men on TRT are still able to have families with no additional needs but if difficulty conceiving, we can stimulate sperm production with the addition of HCG to the protocol.
Thyroid dysfunction can influence hormone balance and may affect testosterone, energy, libido, and recovery.
Can thyroid issues affect gym performance?
Yes. Low thyroid function may reduce stamina, recovery, strength progress, and motivation.
Thyroid optimization is a personalized medical approach focused on evaluating thyroid function, symptoms, lab markers, and lifestyle factors to help patients improve energy, metabolism, mood, and overall wellness.
The thyroid is a gland that helps regulate metabolism, body temperature, energy production, heart rate, digestion, and many hormone-related processes.
Common symptoms may include fatigue, weight gain, hair thinning, brain fog, constipation, dry skin, depression, low motivation, or feeling cold easily.
Yes. Low thyroid function can contribute to low energy, sluggishness, poor exercise tolerance, and persistent fatigue.
Yes. Thyroid dysfunction may slow metabolism and make weight management more difficult.
Common thyroid labs may include TSH, Free T4, Free T3, thyroid antibodies, Reverse T3 (when appropriate), and other markers based on symptoms.
TSH is helpful, but it may not tell the full story. A complete thyroid assessment often includes Free T4, Free T3, antibodies, symptoms, and clinical history.
Free T3 is the active thyroid hormone used by cells. It can play an important role in energy, metabolism, focus, and overall function.
Thyroid antibodies are markers that may suggest autoimmune thyroid conditions such as Hashimoto’s thyroiditis or Graves’ disease.
Sometimes symptoms may persist despite standard lab ranges. Additional evaluation may be needed to assess thyroid conversion, iron status, stress, sleep, nutrition, and other hormones.
Common symptoms include fatigue, weight gain, constipation, dry skin, cold intolerance, hair thinning, brain fog, and depression.
Yes. Both low and high thyroid function may contribute to anxiety, mood changes, irritability, or palpitations.
Yes. Thyroid imbalance can contribute to hair thinning or increased shedding.
Yes. Difficulty concentrating, memory issues, and slowed thinking are common complaints with thyroid imbalance.
Feeling cold frequently may be associated with low thyroid function, low iron, reduced calorie intake, or other metabolic factors.
Treatment may include medication when appropriate, nutrition support, lifestyle strategies, stress management, and correction of contributing deficiencies.
Some patients notice improvement within weeks, while full stabilization may take longer depending on the cause and treatment adjustments.
It depends on the cause. Some conditions require long-term treatment, while others may be temporary or change over time.
Do you help women with hormone imbalance?
Yes, we evaluate and support women experiencing symptoms related to perimenopause, menopause, and hormonal changes.
Symptoms may include fatigue, low libido, sleep changes, mood swings, hot flashes, weight changes, and brain fog.
Symptoms may include fatigue, low libido, sleep changes, mood swings, hot flashes, weight changes, and brain fog.
BHRT refers to bioidentical hormone replacement therapy, which may be considered for appropriate candidates based on symptoms and evaluation.
Short answer, yes! When medically appropriate and properly monitored, BHRT can be an effective treatment option. Regular follow-up and labs are important.
Hormonal fluctuations can influence mood, especially during PMS, perimenopause, menopause, or thyroid dysfunction.
Hormones may contribute to weight gain or weight-loss resistance. Evaluation may include thyroid, insulin, testosterone, estrogen/progesterone balance, sleep, and lifestyle factors.
There is no single age. Testing is most helpful when symptoms arise or when cycle, fertility, perimenopause, or menopause changes occur.
For appropriate candidates, treatment of underlying hormonal or lifestyle contributors may help improve libido and wellness.
Yes, many women report cognitive changes, fatigue, sleep disruption, and mood shifts during menopause transition.
Timing varies. Some symptoms may improve in weeks, while others can take longer depending on the cause and treatment plan.
Yes, True North Health & Wellness offers personalized hormone optimization services for women in Miami, Fort Lauderdale, Pembroke Pines, and throughout Florida.
Yes, absolutely. Women also naturally produce testosterone in lower levels than men. If their levels are deficient, they would also benefit from testosterone replacement treatment for improved libido, sexual satisfaction, mood and energy levels. Additional benefits include improved bone density, increased muscle mass, and better cognitive clarity.
Yes. Thyroid disorders are more common in women, especially during pregnancy, postpartum years, and midlife.
Yes. Thyroid health can influence menstrual cycles, fertility, mood, metabolism, and menopausal symptoms.
They can overlap with or worsen fatigue, weight gain, mood changes, and sleep disruption.
Do you offer medical weight loss in Miami?
Yes, we offer personalized medical weight loss programs for patients in Miami, Fort Lauderdale and throughout Florida.
Factors such as hormones, stress, sleep quality, insulin resistance, metabolism, and lifestyle patterns can all contribute.
Medical weight loss uses clinical evaluation, labs, nutrition guidance, lifestyle strategies, accountability, and when appropriate, prescription tools.
Plans may include lab review, nutrition guidance, lifestyle strategies, accountability, and evidence-based treatment options when appropriate.

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